Our Policy

General Policies

Pricing and Availability
All products are subject to availability and prior sale. All prices appearing in our catalogs or website are subject to change without prior notice. US-Medica is not responsible for misprints in our catalogs or online. All orders are subject to acceptance by US-Medica.

Payment Methods
We accept Visa, MasterCard, Discover and American Express, personal checks and money orders.

We accept only postal money orders denominated in U.S. dollars or checks denominated in U.S. dollars and drawn on a U.S. bank. Checks must also have a valid nine-digit bank routing number (ABA code) MICR-encoded on the bottom of the check.

Order Cancellation
If you need to cancel or amend your web order, please call us immediately as once your order is sent to our warehouse it is difficult to prevent shipment. If you decide to cancel your order after the deadline, we'll simply process your request as a return.

Backorders
If a backorder causes your order to be sent in more than one shipment, we pick up the cost of regular shipping on all shipments following the original order (excluding international orders). All overweight item charges apply.

Sales Tax
We charge sales tax for shipments to the state of California.

International Orders
We ship most anywhere in the world. Web prices are in US currency. An US-Medica representative will contact you for international shipping quotes.